Refund policy

Every item from Near the Hole is made to order — it's printed specifically for you after you place your order, so we're not able to accept returns or exchanges for reasons like an incorrect size selection or a change of mind.

Damaged, defective, or misprinted items

If your item arrives damaged, defective, or with a printing error, we'll gladly send a free replacement or issue a refund. Please contact us at joshuak.info@proton.me within 14 days of delivery with your order number and a photo of the issue, and we'll sort it out.

Wrong item received

If we sent you the wrong product, let us know within 14 days of delivery and we'll cover the cost of getting the correct item to you.

Order cancellations

Because production starts shortly after an order is placed, we can only cancel or change an order within a few hours of purchase. Contact us at joshuak.info@proton.me as soon as possible if you need to make a change.

Refunds

Approved refunds are issued to your original payment method. Please allow a few business days for the refund to appear, depending on your bank or card provider.